Terms & Conditions

By confirming your order on "www.ecoledepensee.com" you are accepting of these terms & conditions and a binding agreement is entered into. When we have received your order, you will receive an e-mail confirming it from us. In the unlikely event that any of the goods from your are no longer available, we will advise you of this via email and give you the opportunity to cancel or amend the order. Please note that we reserve the right to cancel any orders placed as we see fit, in such instances where fraud is suspected or all items are unavailable. We will notify you by email as soon as possible of any such cancellation.

 

Prices

All prices are in Canadian dollars and all sales are final. We only accept returns for refund or exchange, for items damaged. Items discounted are also final sale and are not eligible for return. We will not make any price adjustments. we cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging into any other currency.

 

Lost and Damaged items

École de Pensée shall not be held liable for any direct or indirect damages done by any services provided. Any damage caused during shipment is the responsibility of the postal service/courier. We do not assume any responsibility for lost or stolen items.

 

Payment error troubleshooting

If you are attempting to checkout and receive the following error message transaction cannot be processed’ please contact your bank in order for them to authorize the transaction.

 

Cookies

We use ‘cookies’ to help us remember and process the items in your shopping cart. They are also used to help us gather general information and save and remember user preferences. This aids in your shopping experience with us. At any time you can delete saved cookies from your browsing history or set your computer to disable cookies. Unless you have adjusted your settings to refuse cookies, our system will use cookies when you are browsing and shopping on our website.